VMP® Performance Product Warranty
Returned orders are subject to a restocking fee of 10%. Items must be in new and unused condition. Returns only accepted for 30 days. No refunds on shipping fees. Contact us before returning an item. Prices are subject to change. Items that do not carry a manufacturers warranty are covered by us for 30 days unless otherwise noted. Defective products will be replaced or repaired. Custom Tuning is non-refundable. Custom tuning and tuning subscription services are non-transferable and non-refundable.
*There are absolutely no refunds on custom tuning. Tuning labor is not refundable, modified vehicles can be highly variable and have different problems and issues that may be difficult to diagnose over the internet. We will work with you to solve any issues with your vehicle but you must be able to datalog if necessary, all datalogging support is handled via email. Important note: VMP Performance will update, on a complimentary basis, one primary tune for any new modification purchased from us that requires such an update. Additional variations of the primary tune are available at a discounted fee as described on the UPDATE product page.
Updates and revisions for items not purchased directly through us are available at a nominal fee (currently less than $50 USD for a single tune file).
All VMP Performance products are designed solely for off-road use only. Consult your local laws as to the legality of use on your vehicle.
Certain VMP Performance parts and parts sold by VMP Performance are not sold with a warranty. Such parts are sold “as is”, “with all faults”, “as they stand” and without any express warranty whatsoever, unless otherwise expressly designated herein. To the fullest extent allowed by the state and federal law, VMP Performance expressly disclaims the implied warranties of merchantability and of fitness for a particular purpose, even if a particular purpose is mentioned herein. VMP Performance also expressly disclaims all liability for direct, indirect, special, incidental or consequential damages, including but not limited to, damage or loss of property or equipment, loss of profits or revenue, cost of purchase or replacement of goods, or claims of customers of the purchaser that result from the use of any and all parts or vehicles contained in this catalog. In no event shall the liability of VMP Performance or VMP Tuning, Inc., whether in tort, contract or otherwise, exceed the cost of the part or vehicle. However, you may have legal rights which vary from state to state.
Should any parts contained within our online catalog or retail store prove defective following their purchase, the buyer and not the manufacturer, distributor or retailer, shall assume the entire cost of all necessary servicing and/or repair. The entire risk as to the performance of such parts or vehicles is with the buyer.
Any parts sold with any warranty contrary to this Disclaimer shall be specifically labeled as such and such warranty shall have a limited length of 12 months from date of purchase and VMP Performance’s liability shall be limited to the replacement of said part with a new or reconditioned item of equal or greater value and serviceability. The purchaser is responsible for obtaining a Return Merchandise Authorization from the Customer Service tab on our website at VMPPerformance.com and the cost of return postage. If the returned item is deemed unserviceable for reasons of manufacturing or workmanship, a replacement will be sent to you at our cost. The returned item must be sent to us with a trackable shipping source.
We are not responsible for owner-installation of any of our parts or kits. We urge you to contact our Customer Service Center prior to purchase if you have questions regarding your level of ability to install the item(s). We are not responsible for any damage during installation. Damaged components may not be returned for any reason.