Oracle Lighting® Product Warranty
Oracle Xenon Flashlights, LED Flashlights, Scanners, Wheel Rings, GOBOS, Remotes, Strobe Lights, DRLs, Sealed Beam Headlights, Retrofit Projectors carry a 1-year warranty.
Oracle Concept Strips, Illuminated Emblems, Mirrors, Sidemarkers, Reverse Lights, LED Headlight Bulbs, Sealed Beam LED Headlights, Off-Road and Marine Products carry a 2-year warranty.
Oracle Home Lighting Products carry a 3-year warranty.
Oracle Brand Halo Products, Interior LED Bulbs, HID Kits / HID Bulbs / HID Ballasts, LED Strips, Rock Lights, Pre-assembled Headlights / Fog Lights carry a lifetime warranty.
Oracle will replace any defective part once defective part is returned. Oracle reserves the right to inspect, test, and diagnose the defective part to see if the defect was due to factory error or customer negligence. This warranty does not cover damage due to improper installation. Returned parts may be exchanged or repaired at the discretion of the manufacturer. Oracle warrants the hardware for the lifetime of the vehicle the product is properly installed in. The warranty is not transferable and is only subject to the vehicle the equipment is originally installed in. If the product is removed, uninstalled, transfers ownership, or is otherwise parted from its original installation, warranty becomes void.
Oracle will repair or replace the hardware found not to operate in accordance with the hardware specifications, so long as the customer has properly operated the hardware and used it in conformance with such specifications. All replaced products and parts, whether under warranty or not, become the property of Oracle.
Note: Removing the 3M adhesive backing from a halo/halo kit will void the warranty.
Installation
As with any product that deals with electronics, Oracle recommends that the parts are installed by a trained professional. Trained professionals are defined as any certified ASE mechanic or trained automotive Technician certified in car stereo or alarm installation. Oracle will not be responsible for any damage to a customer's vehicle. Any damage done to said vehicle is the responsibility of the technician who installs the product and he/she should be notified of this by the customer before installation takes place.
Oracle Flashlight Warranty Policy
Obvious misuse, abuse, or otherwise destructive physical evidence; damage from intrusion of water or other liquid materials causing electronic failure or physical corrosion (D-100M is exempt from Liquid Damage Limitation); battery failure due to excessive heating, overcharging, or shorting. Any damage to the circuit board is not covered under warranty.
Oracle Sidemarker/Side-Mirror Warranty Policy
Oracle Lighting offers these parts professionally painted to order. Oracle strongly recommends to use this painting service when ordering these parts. If you choose to paint these products yourself, please note that parts not properly painted with a UV clear coat will not be covered under warranty. The clear coat protects the acrylic parts from harmful UV damage and fills any pinholes, preventing moisture issues.
Oracle Waterproof Surface Mount Halo Warranty Policy
Oracle Lighting offers a lifetime warranty on all LED and driver component defects. Hard part decay due to UV damage, oxidation, or environmental conditions are not covered under this stated period. "Hard Part Decay” means any damage or wear of the waterproof outer casing for these halos. This is usually caused by environmental conditions such as, sitting out in the direct sunlight or harsh road conditions and cannot be covered under warranty and is considered normal wear & tear. If there is a failure with an LED or Driver, it will still be covered under our lifetime warranty.
Oracle Concept Strips, Illuminated Emblems, Mirrors, Sidemarkers, Reverse Lights, LED Headlight Bulbs, Sealed Beam LED Headlights, Off-Road and Marine Products carry a 2-year warranty.
Oracle Home Lighting Products carry a 3-year warranty.
Oracle Brand Halo Products, Interior LED Bulbs, HID Kits / HID Bulbs / HID Ballasts, LED Strips, Rock Lights, Pre-assembled Headlights / Fog Lights carry a lifetime warranty.
Oracle will replace any defective part once defective part is returned. Oracle reserves the right to inspect, test, and diagnose the defective part to see if the defect was due to factory error or customer negligence. This warranty does not cover damage due to improper installation. Returned parts may be exchanged or repaired at the discretion of the manufacturer. Oracle warrants the hardware for the lifetime of the vehicle the product is properly installed in. The warranty is not transferable and is only subject to the vehicle the equipment is originally installed in. If the product is removed, uninstalled, transfers ownership, or is otherwise parted from its original installation, warranty becomes void.
Oracle will repair or replace the hardware found not to operate in accordance with the hardware specifications, so long as the customer has properly operated the hardware and used it in conformance with such specifications. All replaced products and parts, whether under warranty or not, become the property of Oracle.
Note: Removing the 3M adhesive backing from a halo/halo kit will void the warranty.
Installation
As with any product that deals with electronics, Oracle recommends that the parts are installed by a trained professional. Trained professionals are defined as any certified ASE mechanic or trained automotive Technician certified in car stereo or alarm installation. Oracle will not be responsible for any damage to a customer's vehicle. Any damage done to said vehicle is the responsibility of the technician who installs the product and he/she should be notified of this by the customer before installation takes place.
Oracle Flashlight Warranty Policy
Obvious misuse, abuse, or otherwise destructive physical evidence; damage from intrusion of water or other liquid materials causing electronic failure or physical corrosion (D-100M is exempt from Liquid Damage Limitation); battery failure due to excessive heating, overcharging, or shorting. Any damage to the circuit board is not covered under warranty.
Oracle Sidemarker/Side-Mirror Warranty Policy
Oracle Lighting offers these parts professionally painted to order. Oracle strongly recommends to use this painting service when ordering these parts. If you choose to paint these products yourself, please note that parts not properly painted with a UV clear coat will not be covered under warranty. The clear coat protects the acrylic parts from harmful UV damage and fills any pinholes, preventing moisture issues.
Oracle Waterproof Surface Mount Halo Warranty Policy
Oracle Lighting offers a lifetime warranty on all LED and driver component defects. Hard part decay due to UV damage, oxidation, or environmental conditions are not covered under this stated period. "Hard Part Decay” means any damage or wear of the waterproof outer casing for these halos. This is usually caused by environmental conditions such as, sitting out in the direct sunlight or harsh road conditions and cannot be covered under warranty and is considered normal wear & tear. If there is a failure with an LED or Driver, it will still be covered under our lifetime warranty.