LTH® Product Warranty
All returns are subject to an 18% restocking fee. Before any product is returned, please contact LTH by email or phone. Please note merchandise must be unused. After submitting your request for a return product should be sent to: Long Tube Headers Invoice#: 6802 Mid Cities Ave Beltsville, MD 20705 Your invoice number must be visible on the outside of the package for proper return processing. As well as contact details and information regarding the return, inside the package. Failure to follow the procedure above may result in a loss of product and delay your refund.
LTH prides itself on the production of quality parts. All of our parts come with a lifetime warranty against defects in workmanship or materials for the original purchaser for the production lifetime of the product. Items must be sent in for inspection for either repair work or full replacement under our structural warranty program. This lifetime warranty does not cover non LTH parts. You must provide us with a copy of your invoice as proof of purchase. To submit a warranty claim, send us a message. LTH Warranty only applies to parts purchase from one of our Authorized Retailers. Any permanent modifications to LTH products will void the warranty. This includes permanent modifications that do not obviously or directly affect a future issue with product. If there are questions on this, the owner should contact LTH prior to modifying the product at which point LTH may offer to do the modification themselves in order to keep the warranty valid. LTH is not responsible for or the cost of uninstalling or reinstalling the product needing warrantied. LTH is also not responsible for or the cost to rent a customer a vehicles while LTH repairs or replaces the warranted product. In the case of a product that arrives damaged or missing parts, customer must notify LTH within 2 business days of receiving the product. In the event that a defect occurs LTH will repair the item. Shipping and handling charges both to and from LTH will be handled by the customer. If the item cannot be repaired LTH will then replace the item. Any discontinued products or items no longer in production will not be warranted.